27 October, 2021
Question and Answers - Salon Tracker Software
Does the software do online payments?
Do you cater to solo salon businesses?
Currently Salon
Tracker doesn’t provide a subscription for solo salon businesses but we are
researching this topic so that we can develop a subscription to suit the needs
of solo individuals and fill the gap within the market. The Solo Subscription will
be released in the new year, if you wish to receive more information about the new
subscription and if you are eligible for this subscription don’t hesitate to
contact us on 0113 350 8230 or alternatively email us on info@salontracker.co.uk.
How does your online payment system work?
Online payments
hasn’t yet been released however when it is released in the new version of
salon tracker it will further reduce your no-show bookings. The online payments
will take place through an application known as stripe where the client can use
their card, apple pay or google pay to complete the transaction, the money will
then go straight into the bank account of your choice. Once the transaction has
been completed the customer will receive an email invoice confirming the completion
of the transaction. You are able to access online payments dashboard and
reports through stripe to monitor your takings through the online payments
system. If you are interested in our online payments feature and would like to know more information regarding pricing please contact us.
What is your charge for set up and support of the software?
Set up and
support of the software is FREE of charge as well as training, these can take
place Monday to Friday 9:00am till 5:00pm.
What makes you different from the other software companies?
Salon
Tracker Software has a variety of different simplistic and easy to use features
that differentiate us from our competitors. The clock in system allows you to
track when staff members start and finish their shift within the salon you can
monitor this within the software under the management section which you can
make available to only you and manager members of staff with our permissions
feature. The software also enables you to change the increments on the booking
calendar to suit your salon and the services you carry out this ranges from 5
minutes to 60 minutes. Client record cards enables you to store client data
such as their personal details, booking history and purchase history. For our
multi-site clients, we have the HQ feature in which you are able to view and
monitor each of your salon’s activity from one location. The online booking
feature has become the most popular feature throughout the past couple of
months, this feature is ONLY available on our Enterprise subscription. The
feature allows your clients to book appointments for your salon anywhere,
anytime and anyplace, the bookings made online will sync with the booking
system within the salon.
What resources do I require to be able to have the software in my salon?
To have the
software you require a computer or laptop with the following specification:
- ·
Screen
Resolution 1280x800 (Minimum) 1920x1080 (Recommended)
- ·
Intel
I-3 Processor/AMD A4 (or equivalent)
- ·
8GB
Memory
- ·
500GB
to 1TB SSD Storage
- ·
Windows
10 or above
How flexible is Salon Tracker Software?
Salon Tracker
allows you and your staff members flexibility as you are able to offer clients
split appointments, display staff schedule to clients as well as showing your
opening and closing hours. Clients are offered flexibility through the online
booking system as they are able to choose from a variety of different time
slots as well as them being able to cancel and reschedule their appointments at
any time.
If you would like any further information or your question hasn't been answered in this blog don't hesitate to contact us on 0113 350 8230 or alternatively email us on info@salontracker.co.uk.
We look forward to hearing from you.
Salon Tracker Team. X
