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Salon Software
10 Jul 2020

Re-Opening Is Finally Here!

Hi Everyone,

The day has arrived! for most of you the long wait is finally over!!
We are so pleased that you are able to re-open.

For all of our customers, you will have received a couple of emails last night about your salon re-opening and your Salon Tracker Subscription renewing, from Monday 13th July (England) and Wednesday 15th July (Scotland).

And for those of you that are unfortunately still awaiting a date:

Please note: this only applies if you are able to re-open next week.
We understand that there are a number of salons that aren't able to re-open in Scotland until Wednesday 22nd July, a number of salons in Wales still awaiting a re-opening date and a number of salons in England also waiting for a re-opening date, due to certain beauty contact treatments.

We just wanted to reassure you that:
We won't be reactivating your subscription payment until you are legally able to re-open.

Therefore, for all salons in Scotland that have a re-opening date of 22nd of July, the same below rules will apply for your re-opening, but from Wednesday 22nd July instead!

Any salons still awaiting a re-opening date, the same rules will apply from when you are able to re-open.

You may require your activation code on re-licensing if you haven't been in contact with us already.

We are open now (10th July) to begin taking calls to reactivate licenses. Please bare with us if you can't get through on the line, as we will have a high volume of calls due to the amount of salons requiring assistance. We promise, we will get back to everyone! 

We will also be covering Saturday 11th 8.30-4.30 and Sunday 12th 10-2 for further support.

We will also now be resuming all subscriptions from Monday 13th July (England) and Wednesday 15th July (Scotland) for all salons that can re-open.

If you are a tanning, beauty or nail salon in Scotland, your subscription will resume from
Wednesday 22nd July.

Please note: all payments will be 50% off for the first 3 months, to further support you during this time. We will also be honouring all pre-paid days from before the lockdown, so your subscription will resume following those credited days. Therefore, depending how many days you had remaining, your payment may be processed later in July or August.

If you are a salon in the UK, who is yet to still receive a re-open date, please note your subscription will still remain frozen.

If you have any further questions during this time, please don't hesitate to contact us.

We're so excited and can't wait to be working with you all again!

Best Wishes,
The Salon Tracker Team.

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