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Salon Software
07 Oct 2020

How Enterprise Upgrades Helped Our Clients

I can’t believe that it’s now October! Where did time go? This weeks blog is going to focus on how our customers have benefited from upgrading to our Enterprise Subscription. For those of you who aren’t aware, our Enterprise Subscription includes our Online Booking and Siteview features. Over the course of the last few months we have had numerous customers upgrading to the Enterprise package, specifically for the ability to use Online Bookings, which is perfect for adjusting to the new normal.

Since the reopening of salons, we have seen a huge spike in the number of online bookings being made, with many salons introducing a booking only system. Online booking offers customers the flexibility of being able to book an appointment at any time of the day, whilst ensuring that restrictions are in place to follow the Government Guidelines. One of customers has seen a significant growth in bookings since getting the online system, with almost 8,000 bookings being made since the reopening of their salon! With such an increased demand for our online booking feature, we introduced a booking delay time to make sure that with each booking there was extra time being added to allow for cleaning and to adhere to the social distancing guidelines.

There are several other benefits of introducing an online booking system, such as reduced phone calls and emails, as customers are able to book at their own accord instead of contacting you and your team. For those of you that own Tanning Salons, customers are able to see how many minutes they have remaining on their account. Customers also have the ability to see your opening hours and an interactive map view of where the salon is for those that may not have visited before.

Our Siteview feature is one that has been available for the last few years, however given recent circumstances we realised this needed to be modified in order to make your salon life easier. Hence, we introduced Editable Siteview, allowing users to book, edit and cancel bookings straight from their phone. As well as having the ability to view customers booking history, remaining services and details. This feature is perfect for all salons, so that if you get messages away from the salon you can still book clients in. Even more so, for anyone with self-employed stylists or beauticians, as it can be set so that they can only view their own columns on the calendar, ensuring that double bookings aren’t being added. The calendar view will also allow employees to view their working hours, this is great for those of you that work in a rota format, as employees can quickly and easily check what days and times they’re working. The Siteview app is ideal for taking a quick overview when you’re away from the salon, enabling you to look at a dashboard of the days takings, bookings and customers, as well as being able to see the reports.

If you would like to take a look at our enterprise package in further detail don’t hesitate to contact us to get booked in for a free demo and trial on 0113 350 8230, or alternatively you can email info@salontracker.co.uk.

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